Quality Credentialing Program

Quality is crucial in E-Learning because it ensures accurate, engaging, and technically sound content, leading to better learning outcomes and a more positive experience for learners. 

The E-Learning Excellence Quality Credentialing Program is the only program dedicated exclusively to professional societies and trade associations. The program is designed for organizations seeking to undergo the process of having a third-party review and credential their E-learning content. Doing so can enhance an association's reputation, give their digital learning content and courses credibility and serve as a “mark of distinction”. 

A Mark of Distinction

The symbol of E-Learning Excellence certifies to members and the public that instructional courses and programs offered by the organization have been developed in accordance with published standards for the creation and delivery of quality online, hybrid and digital learning continuing education content.  

Credentialing Process

The E-Learning Excellence Quality Credentialing Process begins with the purchase of a one-year subscription to the collaborative and is followed by a structured assessment of the following E-Learning domains:

  • Organizational Alignment & Instructional Needs
  • Digital Content Development
  • Webinar / Course Design & Development
  • Learner Support Structures
  • Online / Hybrid Course, Program & Conference Delivery

How It Works

Follow a clear, five-step path to credentialing and recognition for your digital learning program.

1. Subscribe to the Program

Begin with a one-year subscription to the E-Learning Collaborative.

2. Complete the Assessments

Participate in a structured self-assessment across key domains of E-Learning Excellence.

3. Peer Review

Receive a consultation that identifies organizational strengths, opportunities for improvement, and recommendations for advancing digital learning quality.

4. Implement Improvements

Use the tools, templates, guides, and best practices available through the E-Learning Exchange to address identified gaps, strengthen educational programs, and implement recommended improvements.

5. Achieve Recognition

Demonstrate your commitment to quality and excellence by earning recognition and displaying the E-Learning Excellence mark of distinction.

Self-Assessment & Peer Review Domains

Alignment and needs analysis

Domain 1:
Organizational Alignment and Instructional Needs Analysis

Strategy, analysis, and learning alignment

Content development standards

Domain 2:
Digital Content Development


Instructional design and content creation standards

Design and engagement

Domain 3:
Webinar and Course Design and Development

Learning experience architecture and engagement
Support pathways

Domain 4:
Learner Support Structures


Support systems and learner success pathways
Hybrid delivery

Domain 5:
Online and Hybrid Delivery


Program execution across digital and blended environments

Achieving Excellence

Once the structured assessment has been completed subscribers receive a peer review consultation from staff of the collaborative outlining current organizational strengths and opportunities for improvement. Upon completion of the peer review consultation, subscribers will have access to our E-Learning Exchange repository of resources to address identified areas for improvement and best practices for digital learning excellence.

Organizations that subscribe to the Quality Credentialing Program are authorized to display the E-Learning Excellence Logo reflecting their participation in the program.
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